1. LISTEN. Listen to those in crisis -- they know what they need.

2. PREVENTION. Stop homelessness before it happens. Support budget counseling and rental assistance programs.

3. DISCHARGE PLANNING. Work with hospitals and jails to make housing options part of the discussion.

4. OUTREACH. Continue to develop and support well rounded outreach teams that can engage those hardest to serve.

5. SHELTER. Establish a safe space for people to work on their barriers to housing.

6. TOLERANCE. Work with the community to understand homelessness and develop attitudes of tolerance and second chances.

7. SAFETY NET. Create a system of accessible supports for people who begin to experience crisis once housed.

8. LOBBY. Lobby for livable wages, Smart Growth housing and the rights of those in the margins.

9. VOLUNTEER. Bring your skills to the community.

10. EDUCATE. Educate yourself and your friends and family about homelessness. Education can make the whole difference.

11. BONUS - Print this out & hang it up!!!